Public offer agreement

1. General Provisions
1.1. This Agreement defines the terms of use by Users (Buyers) of materials and services of the site https://silk4.me (hereinafter referred to as the Site, website, online store)
1.2. This agreement in accordance with Art. Art. 633, 641 and chapter 63 of the Civil Code of Ukraine is a public agreement (offer) and is addressed to an indefinite number of persons, regardless of status (individual, legal entity, individual entrepreneur) who wish to purchase goods in the online store https://silk4.me. Sellers of goods may be other third parties (not the Administration) who use the services of https://silk4.me to sell their goods on the Internet. Information about such sellers is provided by the Administration at the request of the User (Buyer)
1.3. Since this Agreement is a public offer, by accessing the materials of the Site, the User (Buyer) is considered to have acceded to this Agreement.
1.4. The Site Administration (the owner of the site https://silk4.me and/or his authorized persons) has the right to unilaterally change the terms of this Agreement at any time. A new or amended Agreement becomes valid after it is posted on the Site. If the User disagrees with the changes made, he is obliged to refuse access to the Site and stop using the materials and services of the Site.
1.5. The Buyer agrees to this public offer in general and without reservation when placing an Order on the Site.
1.6. The Visitor (Buyer) agrees that all the terms of this User Agreement are clear to him and he accepts it completely and unconditionally.

2. Registration on the Site
2.1. To generate orders on the Site, the User (Buyer) can go through the registration procedure and enter the necessary data according to the questionnaire.
2.2. When registering on the Site, the User (Buyer) undertakes to provide reliable and accurate information about himself and his contact information, so that the Site Administration can fulfill its obligations to the User (Buyer) and deliver the paid Goods to him.
2.3. During the registration process on the Site, the User (Buyer) specifies a login (his e-mail) and password, for the security of which he is responsible. The User (Buyer) undertakes not to disclose to third parties the login and password specified during registration, and to store this data in a place inaccessible to third parties. For all actions performed on his behalf, that is, using his login and password, the Buyer is solely responsible. Information provided by the User (Buyer) is confidential. The site administration uses information about the User (Buyer) for the purpose of fulfilling Orders of the Visitor (Buyer), unless other purposes are specified in this Agreement. The conditions for using the Buyer’s data are described in more detail in the Privacy Policy.

3. Procedure for placing Orders, pricing, exchange.
3.1. The visitor (Buyer) can place an order independently by clicking the “buy” and “place an order” button or by calling the phone number listed on the website. After placing an order, the buyer will be sent a notification about confirmation of the order, to the contacts specified when placing the order, and the availability of the goods or the expected date of receipt of the goods in the event of its absence. When placing an order by phone, notification is made via telephone.
3.2. If there is no product listed on the Site due to technical problems, as well as for other reasons beyond the control of the Administration, the specified order is canceled in whole or in part, and the Visitor (Buyer) is informed by sending him a notification.
3.3. By joining this Agreement and placing an order, the User (buyer) confirms that he is familiar with the sections of the Site “Delivery and Payment”, “About the Store”; agrees with them and understands them fully. The administration reserves the right to change the order delivery time with subsequent notification to the user.
3.4. The visitor (Buyer) agrees that the price of the product placed in the “basket”, its range and quantity, will be relevant only at the time the “basket” is formed and may change if the purchase has not been finalized by clicking the “ button place an order”, “buy”.
3.5. The Visitor (Buyer) agrees that the Product purchased by him cannot be exchanged or returned in the following cases:
3.5.1. More than 14 calendar days have passed since the purchase of the Product;
3.5.2. 14 calendar days have not passed since the purchase of the Goods, but the goods have been used, the integrity of the packaging and/or completeness has been damaged, tags/price tags are missing, etc.
– The product is included in the list of goods that cannot be returned or exchanged, in accordance with Resolution of the Cabinet of Ministers of Ukraine No. 172 of March 19, 1994 (as amended), namely:
– Food products, medicines and products, etc.
– Non-food products:
– photographic films, photographic plates, photographic paper
– corsetry goods
– perfumery and cosmetic products
– feather and down products
– soft children’s toys
– children’s toys, rubber inflatable
– toothbrushes
– mouthpieces
– shaving machines
– shaving brushes
– combs, combs and massage brushes
– mutes (for wind musical instruments)
– violin chin
– gloves fabrics
– tulle curtains and lace fabrics
– carpet products by the meter
– underwear
– bed wear
– hosiery
– goods in aerosol packaging
– printed publications
– linear and sheet metal products, pipe products, lumber, molded (plinth, platband), slab
– materials (fibreboards and particle boards, plywood) and glass, cut or cut to the size specified by the buyer (customer)
– audio, video cassettes, disks for laser reading and writing systems
– products from natural and artificial hair (wigs)
– products for newborns (diapers, pacifiers, feeding bottles, etc.)
– tools for manicure, pedicure (scissors, files, etc.)
– jewelry made of precious metals, precious stones, organogenic precious stones and semi-precious stones.
3.5.3. The visitor (Buyer) refuses to provide photo or video materials of the product that is defective and/or faulty in his opinion.
3.5.4. The visitor (Buyer) confirms his awareness that promotional codes or certificates cannot be exchanged for cash equivalent, can be applied once, and if applied, the difference between the value of the certificate and the order amount is not compensated.
3.5.5. The visitor (Buyer) confirms his awareness that when returning goods paid in part or in full using a certificate code, the cash equivalent of the certificate’s face value will not be returned, the certificate code will be automatically restored and considered unused.
3.6. By this Agreement, the User (Buyer) confirms his awareness that only new goods that have not been used and have no signs of use: scratches, chips, abrasions are subject to exchange or return; the complete set of goods, integrity and all components must be preserved packaging, labels, factory markings and the Visitor (Buyer) has the original document confirming the fact of purchase of the relevant Product. Violation of any of these points reserves the Administration the right to refuse the Visitor (Buyer) to exchange or return the goods.
3.7. When ordering a product on the website, the User (Buyer) confirms his consent to receive information about the production date, shelf life of the product in the format provided by the manufacturer brand, in particular using the batch code printed on the product packaging or other manufacturer markings.
3.8. When ordering goods on the website, the User (Buyer) confirms consent to combine orders placed for one recipient in one package and receive them in one parcel. In case of combining orders, the User (Recipient) will be notified via a message to the email specified during registration.
3.9. If the Visitor (Buyer) refuses the goods, the Administration returns to him the amount paid by the Buyer, with the exception of the Seller’s expenses for delivery of the returned goods from the Buyer.